Crown Metropol Melbourne, Melbourne

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Key details

About the Hotel

8 Whiteman Street, Melbourne, Australia, 3006

Perfect

8.3

9.5

/10

3.2

3.8

“I loved the vibrant surroundings filled with fantastic dining options.”view full review

Amenities

Crown Metropol Melbourne offers an impressive heated infinity pool, providing guests with sweeping views of the Melbourne skyline. Visitors can enjoy premium daybeds and a spa area, creating a tempting space for relaxation. This unique rooftop experience sets the hotel apart in the city.

Rooms

The hotel features luxury rooms with specially commissioned artworks and bespoke contemporary fittings. Each non-smoking room is designed with designer furniture, ensuring a distinct experience for guests. The attention to detail makes each stay memorable.

Dining

Crown Metropol Melbourne hosts a variety of dining options, including Silks restaurant, renowned for its handmade dim sum set in an elegant Chinese garden. Guests can enjoy cocktails at Holey Moley while taking in views of the vibrant Southbank area. The hotel's diverse food offerings cater to all culinary preferences.

Location

Situated in Southbank, the hotel provides easy access to Melbourne's top bars and restaurants. Visitors can explore the cultural attractions nearby, enhancing their city stay. Its central location positions guests within reach of the best Melbourne experiences.

Family-friendly Features

Crown Metropol Melbourne offers family-friendly accommodations, including packages that provide a bottle of sparkling wine and free kids' breakfast with each paying adult at Mr Hive Kitchen & Bar. Families can enjoy a complimentary in-room movie each day, enhancing entertainment options. The heated infinity pool is also accessible, providing fun for all ages.

Highlights

Location: Southbank, close to top attractions

Rooms: Non-smoking rooms with designer furniture

Dining: Silks restaurant for handmade dim sum

Wellness: Heated infinity pool with skyline views

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Luxe Twin Room

2 persons

40 m²

2 King Size Beds

Shower

Heating

room details

Luxe King Room City View

2 persons

39 m²

1 King-size bed

Shower

Heating

room details

Loft

2 persons

81 m²

1 King-size bed

Shower

Heating

room details

High Floor Luxe Twin

2 persons

40 m²

2 King Size Beds

Shower

Heating

room details

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Price and Room Availability Calendar

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Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Very nice Infinity Pool

“During my stay, I had the pleasure of relaxing at the fine infinity pool. The amazing views of the city skyline at sunset were unbeatable, and the saltwater pool itself was impeccably clean. I also enjoyed the nearby heated plunge pool and the cozy steam room, providing a perfect escape from the hustle and bustle. It was truly the highlight of my visit!” view full review

Delicious In-Room Dining

“I ordered from the in-room dining menu and was actually surprised by the quality of the food. The menu had great variety, and there were options for kids starting as low as $15.50, which I found very reasonable. Every dish I tried was freshly prepared and absolutely delicious, making my dining experience a good one.” view full review

Comfortable Room Features

“Staying in the Luxe King room, I found the space to be quite comfortable with a high-quality mattress that provided a great night's sleep. Although I wished for more media options, the large screen TV did provide access to various channels, and I particularly liked the cozy atmosphere the room presented, easy to relax and unwind.” view full review

Excellent Fitness Center

“I was quite excited to discover the gym facilities during my stay. The fitness center not only offered state-of-the-art equipment but also provided fine views of the city, making workouts feel more refreshing. It's great to have such an excellent space to maintain fitness while enjoying the luxury of my stay.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Bowling
Mini golf

Guest Parking

Electric kettle

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Spa & Leisure

Indoor swimming pool
Sun loungers
Casino
Live entertainment
Night club
Pool with view
Shallow end

Room features

Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

8 Whiteman Street, Melbourne, Australia, 3006

Map view

8 Whiteman Street, Melbourne, Australia, 3006

City landmarks

Casino

Crown Melbourne

930 m

Stadium

Melbourne Cricket Ground

2.3 km

Landmark

Eureka Skydeck

1.1 km

Gallery

National Gallery of Victoria

1.8 km

Aquarium

SEA LIFE Melbourne Aquarium

720 m

Botanical Garden

Royal Botanic Gardens Victoria

2.0 km

Landmark

Shrine of Remembrance

2.7 km

Landmark

Collins Street

1.2 km

Market

South Melbourne Market

1.6 km

Gallery

Arts Centre Melbourne

1.7 km

Square

Federation Square

1.6 km

Mall

Block Arcade

1.6 km

Parking area

Docklands Stadium

1.5 km

Landmark

Acmi

1.7 km

Museum

Immigration Museum

1.0 km

Museum

Old Melbourne Gaol

2.1 km

Church

St Paul's Cathedral

1.6 km

Park

Carlton Gardens

2.5 km

Park

Fitzroy Gardens

2.4 km

Landmark

Melbourne Star Observation Wheel

2.4 km

Event hall

Melbourne Convention and Exhibition Centre

810 m

Mall

Southbank

1.1 km

Library

State Library Victoria

2.4 km

Landmark

Hosier Lane

1.8 km

River

Yarra River

1.1 km

Landmark

Chinatown

2.4 km

Landmark

Degraves Street

1.5 km

Museum

Victoria Police Museum

700 m

Museum

Polly Woodside

990 m

Stadium

Rod Laver Arena

2.7 km

Nearby

Event hall

Melbourne Convention and Exhibition Centre

440 m

Museum

Polly Woodside

390 m

Restaurants

Mr. Hive

530 m

Level 1

Kitchen Workshop

440 m

The Crown Melbourne 8 Whiteman St

San Antone by Bludso's Bbq

250 m

Clarendon Street Crown Casino Complex

Emporio Pizza & Pasta

390 m

Crown Entertainment Complex 8 Whiteman St Ground Floor West End Casino

Man Tong Kitchen

320 m

Corner of Clarendon Street and Crown Riverwalk Level 1

Cafe Bella

880 m

250 City Rd Southbank

Breezes at Crown Complex

420 m

Crown Entertainment Complex 8 Whiteman St

Ging Thai

420 m

Crown Melbourne

Mings at Crown

420 m

Crown Entertainment Complex 8 Whiteman St

J J's Bar and Grill

420 m

Crown Towers 8 Whiteman Street Southbank VIC 3006

Caffe Corso

420 m

Crown Entertainment Complex 8 Whiteman St

Getting around

City Centre

Melbourne16 min · 1.3 km

Airports

Essendon Fields (MEB)27 min · 17.7 km

Tullamarine (MEL)37 min · 24.6 km

Train

Southern Cross Station15 min · 1.2 km

Reviews and Ratings

Feedback from previous guests about their experience.

Louis

United States, January 2025

6.2/10

I had mixed feelings about my stay. The room was clean and tidy with a comfy bed, but I experienced issues with communication and staff attitude during my visit. Some aspects were enjoyable, especially the nice interior and facilities.

Rooms

5.0

The Luxe King Room I stayed in was spacious and had a comfortable bed, but the cleanliness could definitely use improvement. I found the shower not draining well, creating a pool of water, which was quite unpleasant.

Service

5.0

While the staff at reception were helpful and welcoming, I had a disappointing experience when addressing my concerns. It felt like there was a lack of responsibility and care regarding my issues, which left a sour taste.

Location

5.0

The location is convenient, allowing easy access to city attractions. However, being slightly detached from good restaurants made it feel a bit isolating, like being lost in a gambling world.

Dining

5.0

Room service was quick and convenient, but breakfast options were lacking. The buffet was decent, yet I felt underwhelmed considering the price.

Facilities

5.0

The swimming pool and gym facilities were nice and well-equipped, but during my visit, the pool was chaotic with kids running around.

Joseph

United States, December 2024

6.4/10

Overall, my stay at Crown Metropol Melbourne was enjoyable, marked by a fantastic location and comfortable rooms, though it came with some drawbacks in service and maintenance. While the valet parking was a nice touch, I encountered a few issues with the check-in process and some aspects of the room that were a bit disappointing. The breakfast was a bright spot, offering good variety and tasty options. 🌟

Rooms

6.0

My room was spacious and featured modern decor, but the overall lighting was quite dim, making it difficult to read at night. Additionally, I noticed some maintenance issues like a toilet roll holder that was coming off.

Service

5.0

While check-in was somewhat slow, the staff were pleasant and responsive. However, I experienced inconvenience when my room wasn't ready earlier as promised and had to clarify payment details later.

Location

9.0

The hotel's location is one of its best features, being close to various attractions, shops, and restaurants. It offers easy access to the free tram service and is conveniently located near the Yarra River.

Dining

7.0

Breakfast at Mr. Hive's was quite good, with plenty of variety including gluten-free options that I appreciated. The buffet-style setup was enjoyable, but I found it just decent overall.

Facilities

6.0

The facilities were decent with valet parking and a pool, but my experience was marred by the early morning spa schedule not being adhered to. There were no major red flags, but improvements in maintenance are needed.

Chris

United States, October 2024

6.8/10

My stay at Crown Metropol Melbourne was overall very good. The hotel boasts great facilities and a prime location, but I did encounter some service issues that were not addressed until after my check-out. However, their commitment to customer service recovery was commendable and contributed to an excellent experience despite the hiccups.

Rooms

8.0

I found the rooms to be a good size and spotlessly clean. The comfortable bed with multiple pillow options made for a restful night. However, I did notice some cleanliness issues in terms of stains on carpets during my stay and old blood stains on linens when I reported it; thankfully, they were promptly taken care of.

Service

7.0

While the initial check-in was a bit rocky due to some miscommunication, the staff overall was courteous and professional once we got settled. I particularly appreciated their willingness to resolve issues once reported, which speaks volumes about their service recovery approach.

Location

10.0

The location was perfect for my weekend getaway, easily accessible to everything I needed. It was just a short walk to the river and the main train station, making it convenient to explore the area.

Dining

9.0

Breakfast was quite enjoyable, with a good variety of options. I'd recommend heading there early to avoid the rush, as it can get busy. Although I had an issue with room service during my stay, the quality of food was excellent when it arrived.

Facilities

6.0

I found the facilities well-maintained overall, but I was disappointed with the pool and gym hours, which now close by 7 PM. I believe extending those hours would greatly enhance the guest experience.

Jimmy

United States, October 2024

5.0/10

My stay at Crown Metropol was mostly enjoyable, with some high points and some areas for improvement. The room was clean and spacious, which I appreciated, but there were some service hiccups that detracted from the experience. The location is fantastic, right in the heart of the city, making it easy to explore. Overall, I would consider coming back, though some aspects could use attention.

Rooms

7.0

Staying in a Luxe King Room was a treat; the space was clean and I had one of the best sleep experiences with crisp, comfy pillows. However, the view felt limited, overlooking less appealing sights like a parking structure.

Service

6.0

The staff were generally friendly and helpful, especially at reception, which created a welcoming atmosphere. But during my stay, there were moments of delay with service requests, which was frustrating.

Location

9.0

The hotel's location is simply amazing. I could easily walk to numerous restaurants and attractions, including the aquarium. It felt vibrant and accessible, perfect for exploring the area.

Dining

5.0

Dining options were quite basic for my taste. I had breakfast in the dining room, but found the food underwhelming, with cold and greasy offerings. The fresh fruit was a nice touch, though.

Facilities

5.0

The facilities, including the pool, were decent but had limited hours, which made it tricky to enjoy them fully. They didn't seem well-maintained, especially the steam room.

James

United States, October 2024

6.4/10

I had a mixed experience at Crown Metropol Melbourne. The location is excellent for exploring the city and the breakfast at Mr. Hive was impressive. However, I found the rooms to be a bit dated and not worth the price, which left me feeling slightly underwhelmed. Overall, I appreciated the service and convenience, but there are definitely areas that need improvement.

Rooms

6.0

The Luxe King Room I stayed in had a nice city view, but the space felt somewhat worn and basic for the cost. I expected a more luxurious experience, especially given the price.

Service

6.0

I found the staff to be mostly courteous and helpful, but there were some communication hiccups, especially regarding my requests for the complimentary wine which took far too long to arrive.

Location

9.0

The hotel's location is a major plus, with easy access to many attractions and the fantastic offerings of Crown Casino right at my doorstep.

Dining

8.0

The breakfast buffet was really good with plenty of options to choose from and high-quality food, which I thoroughly enjoyed.

Facilities

6.0

While the facilities included room service and valet parking, I found some areas, like the pool, overcrowded. There was potential, but I felt it wasn't fully realized during my stay.